Terms of Use
Effective Date:* [Month Day, Year]
*Last Revised:* [Month Day, Year]
Welcome to the website and online services of Overcomer Mental Health Services LLC By accessing or using our website, Patient Portal, online forms, or other digital services, you agree to these Terms of Use.
Please read these terms carefully. If you do not agree with these Terms of Use, please do not use our website or online services.
1. Purpose of This Website
The information provided through this website is intended to provide general information about Overcomer Mental Health Services LLC, our services, and available patient resources.
Website content is provided for informational and educational purposes and is not intended to replace professional medical evaluation, diagnosis, treatment, or advice from a qualified healthcare professional.
2. No Medical Advice
Information provided through this website, including articles, educational materials, resources, and other content, should not be considered medical or psychiatric advice.
Do not use information on this website to:
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Diagnose a mental health condition
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Start, stop, or change medication
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Replace professional treatment
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Delay seeking medical or psychiatric care
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Address an emergency
Your individual treatment decisions should be made in consultation with your qualified healthcare provider.
3. No Emergency Services
Our website and online messaging systems are not intended for emergencies.
Do not use our website, email, contact forms, or Patient Portal to seek immediate emergency assistance.
If you are experiencing a life-threatening emergency or believe you may harm yourself or someone else:
Call 911 or go to the nearest emergency department.
For immediate mental health crisis support in the United States:
Call or text 988 to reach the Suicide & Crisis Lifeline.
Messages submitted through our website or patient portal may not be reviewed immediately.
4. Patient Portal
The Patient Portal may provide patients with secure access to certain healthcare information and services.
Depending on available features, the Patient Portal may allow you to:
• Complete forms
• Review appointment information
• Update demographic information
• Access certain healthcare documents
• Communicate with our practice
• Review certain information related to your care
You are responsible for maintaining the confidentiality of your username, password, and other login credentials.
You should notify us promptly if you believe your account has been accessed without authorization
5. Appointment Requests
Submitting an online appointment request does not necessarily mean that an appointment has been scheduled or confirmed.
An appointment is considered confirmed only after you receive confirmation from Overcomer Mental Health Services LLC through an approved communication method.
Appointment availability may vary based on provider schedules, services, insurance requirements, and other factors.
6. Communications
By using our website or submitting information through an online form, you acknowledge that electronic communications may involve certain risks.
For sensitive health information, we encourage patients to use the secure Patient Portal whenever available.
Please do not submit highly sensitive or urgent medical information through a general website contact form.
7. Privacy
Your use of our website and digital services is also subject to our Privacy Policy and, where applicable, our Notice of Privacy Practices
Our healthcare privacy practices are governed by applicable federal and state laws, including HIPAA and applicable Maryland and District of Columbia requirements.
Nothing in these Terms of Use is intended to reduce or eliminate any privacy rights provided to you by law.
8. Accuracy of Information
We make reasonable efforts to provide accurate and current information on our website.
However, website content may occasionally contain errors, omissions, outdated information, or information that changes over time.
We do not guarantee that all website content will always be complete, accurate, current, or available.
If you have questions about a healthcare service, fee, insurance coverage, appointment, or treatment matter, please contact our office directly.
9. External Links and Resources
Our website may contain links to external websites, organizations, community resources, or third-party services.
These links are provided for convenience and informational purposes.
Overcomer Mental Health Services LLC does not necessarily endorse or control third-party websites and is not responsible for their:
• Content
• Privacy practices
• Security
• Availability
• Products or services
You should review the terms and privacy policies of third-party websites before using them.
10. Intellectual Property
Unless otherwise indicated, website content—including text, graphics, logos, photographs, designs, and other materials—is owned by or licensed to Overcomer Mental Health Services LLC and may be protected by applicable intellectual property laws.
You may view and use website content for personal, non-commercial purposes.
You may not reproduce, modify, distribute, publish, sell, or otherwise exploit website content without prior written permission, except where permitted by applicable law.
11. Prohibited Uses
You agree not to use our website or digital services to:
• Violate applicable laws or regulations
• Attempt to gain unauthorized access to our systems
• Interfere with website security or functionality
• Upload malicious software or code
• Impersonate another person
• Submit fraudulent or misleading information
• Access another person's account without authorization
• Collect information about other users without permission
• Use our website for unlawful or harmful purposes
We reserve the right to restrict or terminate access to our digital services when appropriate and permitted by law.
12. Third-Party Technology
Our website and Patient Portal may use third-party technology providers to support functions such as:
• Scheduling
• Electronic health records
• Patient communications
• Payment processing
• Telehealth
• Website hosting
• Analytics
• Security
Use of these services may be subject to the third party's own terms and privacy policies.
Where protected health information is involved, we will use appropriate safeguards and agreements as required by applicable law.
13. Telehealth Services
If telehealth services are offered, additional terms, consent requirements, technology requirements, and privacy considerations may apply.
Telehealth availability may depend on:
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Patient location
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Provider licensure
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Clinical appropriateness
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Technology availability
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Applicable federal and state laws
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Insurance requirements
Patients should provide accurate information regarding their location when receiving telehealth services.
14. Fee and Insurance
Information regarding fees, insurance plans, and payment policies is provided for general informational purposes.
Insurance coverage is determined by your individual insurance plan and is not guaranteed by Overcomer Mental Health Services LLC.
Patients may be responsible for copayments, deductibles, coinsurance, non-covered services, or other charges according to applicable policies and agreements.
Please contact our office with questions regarding fees or insurance.
15. No Guarantee of Availability
We make reasonable efforts to maintain access to our website and online services.
However, we do not guarantee that our website, Patient Portal, telehealth platform, or other digital services will always be:
• Available
• Uninterrupted
• Error-free
• Free from security vulnerabilities
• Compatible with every device or browser
Services may occasionally be unavailable because of maintenance, technical problems, emergencies, or circumstances beyond our control.
16. Limitation of Liability
To the extent permitted by applicable law, Overcomer Mental Health Services LLC is not responsible for losses or damages resulting from your use of or inability to use our website, third-party websites, or digital services.
Nothing in these Terms of Use is intended to limit any liability that cannot legally be limited or excluded under applicable federal, Maryland, or District of Columbia law.
17. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, damages, or expenses arising from your unlawful or unauthorized use of our website or violation of these Terms of Use.
This provision does not limit any rights or protections you may have under applicable healthcare, consumer-protection, or other laws.
18. Governing Law
These Terms of Use will be interpreted and applied in accordance with applicable federal law and the laws of the jurisdiction applicable to the services involved, including Maryland or the District of Columbia, as applicable.
Nothing in these Terms of Use is intended to waive rights or protections that cannot legally be waived.
19. Changes to These Terms
We may update these Terms of Use from time to time.
When changes are made, we will update the *Last Updated* date at the top of this page.
Your continued use of our website or online services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.
20. Contact Us
If you have questions about these Terms of Use, please contact:
### Overcomer Mental Health Services LLC
*Phone:* [Insert Phone Number]
*Email:* [Insert Email Address]
*Address:* [Insert Office Address]
*Website:* [Insert Website]
Important Notice
Nothing on this website creates a physician-patient, therapist-patient, counselor-patient, or other healthcare-provider relationship unless and until such a relationship is established through the appropriate clinical process.
Website use, submission of an appointment request, or exchange of general communications does not by itself establish a provider-patient relationship.
### Overcomer Mental Health Services LLC
*Compassionate Care. Professional Support. Your Journey Toward Wellness.*