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Accessibility Statement

Effective Date:* [Month Day, Year]
*Last Revised:* [Month Day, Year]

At Overcomer Mental Health Services LLC, we are committed to making our website, digital services, and healthcare information accessible and welcoming to everyone, including individuals with disabilities.

We strive to provide an inclusive experience for patients, families, caregivers, and visitors, regardless of ability or the technology they use to access our services.

Our Commitment

We are working to improve the accessibility and usability of our website and digital resources.

We aim to follow recognized accessibility practices, including the *Web Content Accessibility Guidelines (WCAG)*, to the extent reasonably practicable.

Our accessibility efforts may include:

 

  1.  Providing clear and readable content

  2.  Supporting keyboard navigation

  3. Using descriptive headings and links

  4. ⁠Providing alternative text for meaningful images

  5. Maintaining appropriate color contrast

  6. Supporting screen readers and assistive technologies

  7. Making online forms easier to navigate

  8. Providing accessible patient information whenever reasonably possible

Patient Portal & Digital Services

We recognize that some patients may use assistive technologies or require accommodations to access online healthcare services.

If you experience difficulty accessing our Patient Portal, online forms, telehealth services, or other digital resources, please contact us. We will work with you to identify an appropriate alternative or reasonable accommodation when available.

Communication Assistance

If you need information in an alternative format or require assistance communicating with our practice, please contact us.

Depending on your needs, assistance may include:

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  1. Accessible electronic documents

  2. Large-print materials

  3. Alternative communication methods

  4. Assistance navigating digital resources

  5. Language assistance or interpreter services, when available

  6. Other reasonable accommodations
     

Right to Request Confidential Communications

You may request that we communicate with you about your health information in a particular way or at a particular location.

For example, you may request that we:

•⁠  ⁠Contact you by phone rather than email
•⁠  ⁠Contact you at a particular telephone number
•⁠  ⁠Send correspondence to a particular mailing address
•⁠  ⁠Avoid leaving detailed voicemail messages

We will consider reasonable requests as required by applicable law.

Accessibility Feedback

We welcome feedback about the accessibility of our website and services.

If you encounter an accessibility barrier, please let us know. Providing the following information can help us respond more effectively:

•⁠  ⁠The webpage or service you were trying to access
•⁠  ⁠A description of the accessibility issue
•⁠  ⁠The type of assistive technology you were using, if applicable
•⁠  ⁠Your preferred method of contact

 

Contact Us

Overcomer Mental Health Services LLC* at:
 

Phone Number: 301-287-5951

Email Address: Overcomermentalhealth@gmail.com

Office Address:​

Accessibility Contact: [Insert Name/Title]

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We will make reasonable efforts to respond to accessibility concerns promptly.

Reasonable Accommodations

Overcomer Mental Health Services LLC is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable federal and state laws.

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If you need an accommodation to access our services, please contact us before your appointment whenever possible so that we can work with you to identify an appropriate accommodation.

Ongoing Improvements

Accessibility is an ongoing process. We periodically review our website and digital services and work to identify and address accessibility barriers.

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We welcome feedback from patients and visitors as we continue improving the accessibility of our services.

Everyone deserves access to compassionate mental healthcare.

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Overcomer Mental Health Services LLC

Accessible care. Inclusive services. Compassionate support.

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